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About Senior Information and Assistance

Pathways Information and Assistance

Your gateway to resources & support

When you call Pathways Information and Assistance (Pathways), you’re well on your way to accessing thousands of resources, services, and programs available to King County’s residents who are age 60+ and adults with disabilities. Think of us as navigators who can help you ask the right questions and choose the right path. Our professional, highly trained advocates make it easier for seniors, disabled adults, family members, caregivers, and friends to get the support they need.

Our information and resources are available in two ways:

  • Your call will be answered live by a highly trained advocate who can help you assess your needs and pinpoint the most helpful information and assistance.
  • Your email will be answered promptly and thoughtfully.

When necessary, we will help you work with other organizations more effectively. If you’re a person with intensive needs, we can even arrange a home visit. Regardless of the circumstances, we will follow up with you to make sure you received the help you needed.

Our advocates also answer questions about financial eligibility requirements for a number of Medicaid programs, including Medicaid for Nursing Homes and COPES.

Online Resources: 24 hours a day, 7 days a week


The services of Pathways Information and Assistance are free. Some of the community resources we link people with do have eligibility criteria and costs. Contact us for current information on program eligibility and or cost.

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Still have questions? Call 1-888-435-3377

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Phone: (206) 448-3110
Toll Free: 1-888-435-3377
Monday-Friday, 8am-5pm
Interpreter services are available
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Referral List

You’re just a phone call away

from referrals to a wide range of services, including:
  • Case Management
  • Chores
  • Housing
  • Legal
  • Medicaid
  • Nutrition
  • Transportation
  • Wellness and Fitness
  • Counseling
  • Employment
  • Health Care
  • Home Repair