Definitions:

Require Accessible Vehicle? -
Person using transportation needs a vehicle that can be entered by people in wheelchairs. May have accommodations for other disabilities, such as a microphone system to announce stops for people who are blind, or a "kneeling" feature for people who have difficulty climbing steps to board.

Require Lift? -
Person using transportation needs a device in a vehicle that can be raised and lowered mechanically in order to move them to the floor level of the vehicle.

Can't transfer? -
Person using transportation has an inability to move themself from a wheelchair to another seat.

Require escort? -
Person using transportation needs to be accompanied.

Will have packages? -
Person being transported needs to be able to bring items with them.

Require package assistance? -
Person being transported needs help with the items they brought with them.

Will have accompaning caregiver/aide? -
Person being transported needs to be able to bring along another individual.

Will have accompanying dependent? -
Person being transported needs to be able to bring a child.

Need child seat provided for dependent? -
Person being transported needs to bring a child and needs child seat provided.

Need to bring service animal? -
Person being transported needs to bring a guide dog, signal dog or other animal individually trained to do work or perform tasks for the benefit of an individual with a disability.

Need Medicaid provider? -
Person being transported is qualified for transportation provided via the Medicaid Program. The federal-state program for certain categories of low-income people that covers 36 million Americans, including children, the aged, blind, disabled, and people who are eligible to receive federally assisted income maintenance payments.

Need same day service? -
Person being transported needs transportation provided the same day it is requested.

Need subscription ride? -
Person being transported needs transportation provided to the same place on an ongoing basis.

Assistance Level -
Curb-to-Curb Service - Provides service from the curb of an origin to the curb of a destination. The driver is unable to leave their vehicle or provide passenger assistance beyond a few feet of the entrance of a vehicle. (Ex. public busses)
Door-to-Door Service - Provides service from the door of the origin to the door of the destination. The driver is able to physically leave their vehicle and go to the door of the origin/destination to assist in the boarding/de-boarding process if that level of service is needed. Some providers have restrictions on the driver actually entering a person's private residence. Some providers also restrict a driver to stay within visual range of their vehicle. (Ex. Airport shuttles)
Hand-to-Hand - Provides service in which a driver will not leave an individual alone. The driver picks up their passenger from the care of one individual and drops of their passenger into the care of another individual. This usually requires advance notice and coordination with the transportation provider. (Ex. most community shuttles such as Senior Services' Shuttle Program)

Hand-to-Hand is the highest level of service, while curb-to-curb is the lowest level of service. These are increasing levels of the service provided; so anyone offering Hand-to-Hand would also offer Door-to-Door and Curb-to-Curb; and anyone offering Door-to-Door would also offer Curb-to-Curb.